Consumer Rights : Information for Customers

 

Trading Standards - Notice of your Right to Cancel

 

Cancellation of Contracts made in a Consumers Home or Place of Work etc Regulations 2008 

 

We are proud to trade in accordance with the Trading Standards "Buy with Confidence" scheme. 

As a service provider for homeowners, we want customers who are at ease dealing with us, so we don't do the hard sell. We discuss things carefully and go into as much detail as you would like to do so. We actively communicate before and during any works being undertaken, as we all know from experience, it's easy to work with information, but impossible when you're in the dark ! 

 

Part of the communication process is to make you aware of your Consumer rights, commonly known as the "cooling off" period. After work is agreed, your contractor is obliged to provide a Notice of your right to cancel, so that you dont feel railroaded into things, in the event of second thoughts.

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NOTICE OF RIGHT TO CANCEL

 

As a Consumer , you have a right to cancel your contract if you wish to do so. This right can be exercised by delivering , or sending (including by email) a cancellation notice to Roof Cleaning and Coating Ltd, at any time within 7 days starting with the day of receipt of this notice

 

Name and Address of a person to whom the notice of cancellation may be given: 

Jon Kemp Roof Cleaning and Coating Ltd. 46A Keymer Road, HASSOCKS, BN6 8AR

 

The notice of cancellation is deemed to be served as soon as it is posted or sent to the person above (in the case of electronic communication cancellation is deemed to be served from the day it is sent to the person listed above.) It is advised that you obtain proof of posting and to also obtain a copy of the cancellation form before returning it.

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CANCELLATION FORM

 

If you wish to cancel the contract you MUST DO SO  IN WRITING and deliver personally or send (which may be by electronic mail) this form to the person named below. You may use this form but you do not have to.

 

Complete, detach and return this form ONLY IF YOU WISH TO CANCEL THE CONTRACT

To: Jon Kemp Roof Cleaning and Coating Ltd, 46a Keymer Road, HASSOCKS, BN6 8LS

I / We hereby give notice that I / We wish to cancel my / our contract

 

Name__________________________________Signed _____________________________ 

 

Address________________________________________________________________

Date __________________________________

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